Privacy Policy

Last Updated

August 21, 2025

1. Information We Collect

We collect various types of information to provide, maintain, and improve our educational services. The information we collect includes:

• Personal Information: When you create an account, we collect your name, email address, and securely encrypted login credentials.
• Usage and Technical Information: We automatically collect information about how you interact with our platform, including IP address, device type, browser information, pages visited, time spent on pages, and referral sources.
• Educational Preferences and Activity: We collect information about your search queries, university filters applied, favorite institutions, program interests, and interactions with our platform to provide personalized recommendations.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, analyze website traffic, and enhance your user experience.

2. How We Use Your Information

We use the collected information for legitimate business purposes to enhance your educational discovery experience:

• Provide personalized university and program recommendations based on your interests and preferences
• Improve and customize the user experience on our platform, including website functionality and navigation
• Communicate with you about platform updates, new features, educational opportunities, and respond to your inquiries and support requests
• Analyze usage patterns and trends to enhance our services, develop new features, and optimize platform performance
• Ensure compliance with applicable laws, regulations, and our Terms of Service, and protect the security and integrity of our platform

3. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share information in the following limited circumstances:

• Data Processing: As EDU Finders is owned and operated by AfiaWe, data processing activities may be conducted through AfiaWe's infrastructure and systems. All data processing is carried out in accordance with this Privacy Policy and applicable privacy laws.
• Service Providers and Partners: We may share information with trusted third-party service providers who assist us in operating our platform, such as Clerk (authentication), Supabase (database services), Cloudflare (CDN and security), Google Analytics (website analytics), Zoho Desk (customer support), and Digital Ocean (hosting infrastructure). These providers are contractually bound to protect your information and use it only for the specific services they provide to us.
• Educational Institution Partners: We may share aggregated, anonymized data with university partners for research and improvement purposes, but this data cannot be used to identify individual users.
• Legal Requirements and Safety: We may disclose information when required by law, to comply with legal processes, respond to lawful requests from public authorities, or to protect the rights, property, safety, or security of EDU Finders, our users, or the public.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, secure data transmission protocols, regular security assessments, and restricted access to personal information on a need-to-know basis. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you have reason to believe that your account security has been compromised, please contact us immediately.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Account information is retained while your account is active and for a reasonable period thereafter to facilitate re-activation if desired. Usage data and analytics information may be retained for longer periods in aggregated, anonymized form for research and platform improvement purposes. You may request deletion of your account and associated data at any time by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance functionality, provide personalized content, analyze site usage, and improve our services. Cookies are small text files stored on your device that help us remember your preferences and provide a more personalized experience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform. We also use analytics tools to better understand user behavior and improve our services.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information:

• Access: You have the right to access and review the personal information we have collected about you
• Deletion: You may request that we delete your personal information, subject to certain legal limitations
• Control: You can manage cookie preferences and opt out of certain data collection through your browser settings and our platform controls

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date at the top of this document. For material changes that significantly affect your privacy rights, we may also provide additional notice through email or prominent platform notifications. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to addressing your privacy concerns promptly and transparently:

EDU Finders is owned and operated by AfiaWe

• Email: [email protected]
• Phone: 9376 021 107 20